





FAQs
How can I reach you?
How can I reach you?
We're here for you! Whether you have questions about our jewelry or just want to chat about your favorite pieces, we're here for you every day of the week.
Our hours:
- Mon - Fri: 9:00 AM - 5:00 PM
- Sat - Sun: 10:00 AM - 4:00 PM
We aim to respond within 48 hours, but we always strive to respond to you as quickly as possible.
✉️ Email: contact@emmaliamjewels.com
How long do I have to return my order?
How long do I have to return my order?
Your happiness is our priority. If your jewelry isn’t quite right, you can return it within 30 days of receiving it. Simply send us an email, and we’ll handle the rest.
What payment methods do you accept?
What payment methods do you accept?
We’ve made payment easy and secure. You can use Amex, Maestro, Visa, MasterCard, Paypal, Apple Pay, Google Pay, and Shop Pay—whatever works best for you.
How is your jewelry made?
How is your jewelry made?
Every piece of jewelry is crafted with precision and love. We use high-quality materials, paying close attention to every detail to create timeless designs that will last for years to come. Each item is carefully inspected to ensure it meets our high standards before it reaches you.
How Should I Care For My Jewelry?
How Should I Care For My Jewelry?
To keep your jewelry looking radiant, follow these tips:
- Avoid contact with water, lotions, and perfumes.
- Store your pieces in a dry, cool place when not in use.
- Use a soft cloth to gently clean your jewelry and maintain its shine.
If you have any questions about jewelry care, feel free to reach out—I’m here to help!
Do you offer free shipping?
Do you offer free shipping?
Yes! We’re delighted to offer FREE shipping across the USA for all orders. Once your jewelry is on its way, we’ll send you a tracking number so you can follow its journey to your doorstep.
Why Should I Choose Emma & Liam?
Why Should I Choose Emma & Liam?
As a family-owned and operated business, we are proud to have served over 20,000+ online customers in the USA and look forward to serving you too! We are dedicated to ensuring your satisfaction and providing you with an unforgettable shopping experience.
Thank you for being part of this journey.